THE VENUE

Rancho San Miguel

Fraccion A, S/N

Ejido El Porvenir

22755,Ensenada, B.C.

 
 

FAQ


DISTANCES

 

HOW FAR IS THE VENUE FROM ensenada?

DECANTOS WINERY IS LOCATED INSIDE OF THE GUADALUPE VALLEY, 30 KM TO THE EAST OF ENSENADA.

 

ROAD TRAVEL

 

HOW CAN I GET THERE?

- UBER

- CAR RENTAL

- YOUR OWN CAR

- OFFICIAL SHUTTLE (EXTRA CHARGe AND WILL BE ANNOUNCED soon)

 

PARKING

 

WILL THERE BE ANY PARKING SPACE?

YES!

WHAT’S THE PRICE?

THE PARKING IS FREE.

 

TICKETING

 

IS THERE ANY LIMIT OF TICKETS PER PERSON?

YES, 100 TICKETS PER PERSON SO… DON’T WORRY!

 

WHERE CAN I BUY MY TICKETS?

you can buy them at the official page ofAPM Productions, leader in the realization of massive events. https://bit.ly/2JhpJU3

 

HOW CAN I KNOW IF I GOT MY TICKETS?

THE CONFIRMATION AND TICKETS WILL ARRIVE AUTOMATICALLY TO YOUR E-MAIL ONCE YOUR PURCHASE IS COMPLETE.

 

ONCE I BUY MY TICKETS, WHAT’S NEXT?

you can either print them or arrive to the ticket box the day of the event with an official id and pick them up.

 

IS THE TICKET TRANSFERABLE TO ANOTHER PERSON?

NO, WHOEVER BUYS THE TICKET NEEDS TO BRING AN OFFICIAL ID AND THE PRINTED CONFIRMATION OF THE TICKET. contact us if there's a special situation: bejarano@warp.com.mx

 

I DIDN’T GET ANY CONFIRMATION OF MY PURCHASE. WHAT SHOULD I DO?

YOU CAN WRITE TO contacto@taquillaapm.com AND YOUR TICKETS WILL BE FORWARDED TO YOU WHEN THE PURCHASE IS VERIFIED. YOU CAN ASK ANY question about the tickets here! 

 

IS THERE ANY REFUND IF I DON’T GO TO THE FESTIVAL?

NO REFUNDS WILL BE AVAILABLE. ALL SALE IS FINAL.

 

ARE PAYMENT PLANS AVAILABLE?

no, we're sorry!

 

HOW CAN I PAY FOR MY TICKETS?

CREDIT

DEBIT

PAYPAL

CASH WITH OUR PR’S

deposit @ bank (banamex)

banamex debit card: 7-eleven/oxxo

 

SCHEDULE

 

AT WHAT TIME DOES THE FESTIVAL START?

DOORS OPEN AT 12:00 PM

 

ARE THERE INS AND OUTS DURING THE FESTIVAL?

THERE ARE NO INS AND OUTS.

 

CULINARY EXPERIENCE

 

WHO ARE THE CHEFS?

 

DOES MY TICKET INCLUDE FOOD?

YES, YOU WILL ENJOY THE MULTIPLE DISHES BY OUR HIGH CHEFS.

 

MUSIC EXPERIENCE

 

WHAT BANDS AND DJS WILL BE PERFORMING?

 

MUST KNOWS

 

IS THE GUADALUPE VALLEY FESTIVAL ALL AGES?

THE FESTIVAL IS ONLY FOR PEOPLE OLDER THAN 18 YEARS OLD.

 

WILL THERE BE FIRST AID OR MEDICAL SERVICES?

YES, FIRST AID AND AMBULANCE WILL BE AVAILABLE.

 

IF I NEED TO TAKE A MEDICINE, CAN I BRING IT TO THE FESTIVAL?

YES, ONLY WITH A PRESCRIPTION AND LETTING THE STAFF KNOW.

 

WILL THERE BE ATMS ON PREMISES?

WE WILL BE USING A CASHLESS SYSTEM, SO TAKE THE CASH YOU WANT TO SPEND, DEPOSIT IT IN YOUR BRACELET AND FORGET ABOUT NEEDING CASH.